Our staff will make appropriate referrals of community resources like food benefits, and housing for the client and their families so the client can focus on their mental health services.

Currently Aatria Health Services has staff that Speak English, Somali and Amharic and we anticipate hiring staff that are fluent in the language of our clients. We will inquire the need of interpreter services at intake, and if necessary, request an interpreter for each session.

Many of our clients lack the financial resources to own a reliable vehicle and using public transportation is difficult with young children. Our staff will assist clients obtain bus-passes, teach them how to utilize public transportation when needed, and assist in identifying other transportation resources. Staff will also remain flexible in scheduling clients during times that work for them and their transportation.

Due to the mental health stigma, many clients and their families do not have a positive information about mental health and how the mental health system works. We will provide detailed information to client and their families. We will help them understand and educate them what services are available, how they can request and receive them.